Privacy Policy
At Winbox MY, we respect the privacy of visitors and members who use our website. This Privacy Policy explains the types of information that may be collected when you visit the site, create an account, contact support or interact with platform features.
By using this website, you acknowledge the practices described in this Privacy Policy.
Last Updated: 26 August 2026
Information We Collect
Information collected through the website may include:
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Name and account information
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Mobile number and contact details
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Login and account activity
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Device and browser information
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IP address
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Transaction-related information
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Customer support communications
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Website usage and interaction data
Information may be provided directly by you or collected automatically when you use the website.
How We Use Your Information
Information may be used to:
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Create and manage member accounts
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Process account verification
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Provide platform access
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Support deposits and withdrawals
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Respond to customer enquiries
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Improve website performance and usability
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Prevent unauthorised account activity
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Maintain website security
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Manage promotions and member rewards
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Meet applicable operational requirements
We use personal information only for purposes connected to operating and improving the platform.
Cookies And Website Data
This website may use cookies and similar technologies to remember preferences, maintain sessions and understand how visitors use the website.
Cookies can also help improve loading speed, navigation and overall website performance.
You can manage or delete cookies through your browser settings.
Account Security
Members are responsible for keeping their account credentials private.
Do not share your password, verification code or other sensitive login information with other people.
If you believe someone else has accessed your account, contact customer support as soon as possible.
Third-Party Services
Certain website functions may involve third-party services such as payment providers, analytics tools, hosting services or technical service providers.
These services may process information required to provide their respective functions.
Third-party websites and services operate under their own privacy policies.
Data Retention
Information may be retained for as long as required to maintain accounts, process transactions, resolve enquiries, prevent misuse and meet applicable operational or legal requirements.
Information that is no longer required may be removed or anonymised.
Your Information
You may contact customer support if you need assistance with personal information connected to your account.
For security purposes, account verification may be required before certain information can be accessed or changed.
Changes To This Privacy Policy
This Privacy Policy may be updated when website features, account processes or data practices change.
The latest version will always be published on this page with the updated date shown above.
Contact Us
For privacy-related questions or account assistance, contact Winbox customer support through the official support channels provided on the website.